Employee Engagement
Like Maslow's Hierarchy of Needs, the Gallup Management Journal has put together a hierarchy of engagement which I had not seen before:

The questions are incredibly helpful -- the checklist of qualities on the left can be a bit ambiguous and you might agree with some of the higher level ones even if the lower level qualities are not satisfied. The questions, on the other hand, are pretty straight-forward -- if you're asking the question then those qualities are where you need to focus.
Whole article:
Where Employee Engagement Happens
[note: this blog has been on an unofficial hiatus, but the goal is at least one or two posts per week through the end of the year. we'll see where it goes from there.]